Effective Date: July 1, 2024
Last Updated: December 5, 2024
GoEducate Inc. (“GoEducate,” “we,” “us,” or “our”) is committed to safeguarding the privacy and confidentiality of employer entities, workforce organizations, chambers of commerce, and nonprofit organizations (collectively, “Organizations” or “you”). This Employer/Organization Privacy Policy (“Policy”) describes the categories of information we collect from or about Organizations, the purposes for which we use such information, the circumstances under which it may be shared, and the rights and responsibilities of Organizations regarding that information. This Policy applies specifically to Organizations and supplements the GoEducate Consumer Privacy Policy. By accessing or using the GoEducate platform, including any websites, mobile applications, portals, or services we control or operate (collectively, the “Platform”), you acknowledge and consent to the data practices set forth in this Policy and the GoEducate Consumer Privacy Policy.
To facilitate and enhance our services, and to maintain the integrity and security of the Platform, we may collect and process the following information:
At your discretion, you may provide additional information to refine your Organizational profile, such as:
For subscription management, billing, and related administrative functions, we may collect:
To optimize Platform performance and detect potential misuse, we collect:
We use Organization data for the following purposes:
We may engage reputable third-party service providers (e.g., payment processors, analytics firms, technical support) to support Platform operations. These providers are contractually obligated to:
We may disclose Organization data as required by law or legal process, including in response to subpoenas, court orders, or governmental inquiries. We may also share information as necessary to investigate, prevent, or take action regarding suspected fraud, cybersecurity threats, policy violations, or other illegal activities.
We may anonymize and aggregate Organization data for research, statistical, product development, and other legitimate business purposes. Such aggregated data does not identify any individual Organization. We also employ technical and organizational safeguards designed to prevent the re-identification of previously anonymized data.
Organizations must promptly notify GoEducate of any unauthorized access, data breaches, or misuse of candidate data obtained through the Platform. Failure to provide timely notice may result in account suspension, termination, or potential legal consequences.
Organizations accessing candidate information through the Talent Hub must:
Organizations shall not:
Organizations must adhere to candidate privacy preferences as reflected in the Platform. A candidate may change their visibility setting at any time (e.g., switching from “Employers Can Find You” to “Employers Can’t Find You”). GoEducate does not provide separate notifications for such changes. If a candidate no longer appears in the Talent Hub:
In short, if a candidate cannot be found in the Talent Hub, the Organization must assume the candidate has opted out of visibility and must not use or rely on any previously obtained information.
Organizations may communicate with candidates through the Platform’s authorized communication features (such as sending emails via our system). However:
Organizations must limit the retention of candidate data to what is necessary for the specified recruitment or workforce-related purpose. Once the data is no longer needed, or if a candidate requests deletion, Organizations shall securely delete or anonymize the candidate data. Failure to comply with these retention and disposal requirements may result in enforcement action by GoEducate.
If a candidate exercises rights such as access, correction, or deletion of their personal data, Organizations must respect and facilitate these rights. Upon receiving such a request directly from a candidate or from GoEducate, Organizations shall promptly take appropriate action to comply, including deleting or correcting the candidate data as instructed.
If Organizations use automated tools, including AI-based analytics or resume parsing, they must ensure these tools do not produce discriminatory outcomes or violate applicable law. Organizations agree to monitor and evaluate automated decision-making processes to maintain fairness, transparency, and compliance with legal standards.
If Organizations share candidate data with their own contracted service providers (e.g., background check companies, HR vendors), they must ensure these third parties adhere to data protection standards comparable to those in this Policy. Organizations remain accountable for any misuse of candidate data by their third-party recipients.
GoEducate reserves the right to monitor, audit, or investigate Organization accounts for compliance with this Policy. We may initiate inquiries or audits in response to credible reports of misuse, unauthorized data sharing, or other violations.
You may request access to, and correction of, data we maintain about your Organization.
You may request copies of data you have provided to the Platform in a commonly used, machine-readable format, subject to applicable laws and technical feasibility.
You may request deletion of your account and associated data, subject to our legal, regulatory, and operational retention obligations. Submitting Requests: Please direct all data-related requests to privacy@goeducate.com. We will address requests within legally permissible timeframes and may require verification of your identity.
Organizations agree to:
Once candidate data is accessed or exported, GoEducate cannot enforce its deletion by third parties external to the Organization. However, Organizations are responsible for respecting any subsequent changes in candidate visibility settings or preferences and must promptly delete or cease use of candidate data if required by law, candidate request, or Platform policy.
GoEducate shall not be liable for delays, interruptions, or failures to perform due to events beyond its reasonable control, including acts of God, cyberattacks, labor disputes, governmental actions, or other unforeseeable disruptions.
All disputes arising from or related to this Policy or use of the Platform shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (AAA) in Round Rock, Texas. By using the Platform, Organizations waive the right to participate in class actions or other collective litigation.
We retain Organization data as long as necessary to fulfill our service commitments, comply with legal obligations, and meet operational requirements. Upon account closure, we will securely delete or anonymize data within approximately ninety (90) days, except where retention is required by law or for legitimate business purposes.
This Policy, and any disputes arising hereunder, shall be governed exclusively by the laws of the State of Texas, without regard to conflict of law principles.
For privacy-related inquiries or to exercise your rights, please contact: Email: privacy@goeducate.com Address: GoEducate Inc., 1311 Chisholm Trail, Round Rock, TX
The Platform is offered solely to Organizations operating within the United States. By using the Platform, you represent and warrant that your Organization is domiciled in and conducts business primarily within the U.S., and that you will not use the Platform to access, store, or transfer data outside of the United States.
We strive to comply with applicable U.S. federal and state laws governing the privacy and security of personal and candidate data, including the California Consumer Privacy Act (as amended) and other emerging state-level privacy regulations. You are responsible for understanding and complying with all laws and regulations related to data and employment practices in your jurisdiction.
GoEducate maintains a comprehensive information security program aligned with industry standards (e.g., ISO 27001, SOC 2, or NIST frameworks) to protect against unauthorized access, alteration, disclosure, or destruction of Organization data. These measures may include, but are not limited to, encryption (in transit and at rest), regular system audits, and access controls based on the principle of least privilege. While we endeavor to maintain robust safeguards, no security measure is infallible. By using the Platform, you acknowledge that data transmission over the internet carries inherent risks. If GoEducate becomes aware of a data security incident affecting Organization data, we will promptly investigate, assess its scope and impact, and take appropriate remedial actions. Where required by applicable law, we will notify affected Organizations and/or relevant authorities within legally mandated timeframes.
This Policy is not intended to create any third-party beneficiary rights, except as otherwise expressly provided. Its terms benefit only GoEducate and the Organizations using the Platform.
If GoEducate becomes aware of any violation of this Policy, including but not limited to unauthorized access, theft, sharing, sale, distribution, or other improper use of candidate data or any data provided by GoEducate, we reserve the right to take appropriate action, including:
All obligations contained herein are contractual in nature and form a part of the binding agreement between GoEducate and each Organization. By using the Platform, Organizations acknowledge that these enforcement measures are necessary to protect the integrity, trust, and security of the GoEducate environment and its users, and agree to bear any resulting liability from violations of this Policy.
GoEducate reserves the right to modify or update this Policy at any time to reflect changes in our business practices, technology, legal requirements, or other factors. Material changes will be communicated through reasonable means, such as posting an updated version of the Policy on the Platform or sending an email notification. Your continued use of the Platform following such changes constitutes acceptance of the revised Policy.
If any provision of this Policy is held invalid, illegal, or unenforceable, it shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. Any waiver of a provision must be in writing and signed by an authorized representative of GoEducate. Failure to enforce any provision does not constitute a waiver of that or any other provision. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Employer Privacy Policy and the GoEducate Consumer Privacy Policy.